503 error in login page

Support
1

Bug Report Template

Description

Empty page after submit user and admin

logs

error in logs

getting error :

(22)Invalid argument: [client 69.63.81.130:59520] AH01075: Error dispatching request to :2083:
[client 69.63.81.130:51778] AH01068: Got bogus version 70, referer: https://cpanel.inknovators.us:2083/apps/login
(22)Invalid argument: [client 69.63.81.130:51778] AH01075: Error dispatching request to :2083: , referer: https://cpanel.inknovators.us:2083/apps/login

2

Which panel version?

cpcmd misc:cp-version

What’s in /usr/local/apnscp/storage/logs/start.log? See Debugging > Log Locations.

3

revision: 1752096918fa3eb146c9430612995096ddd2e329
timestamp: 1678674111
ver_maj: 3
ver_min: 2
ver_patch: 36
ver_pre: ‘’
dirty: false
debug: false

4 
[Tue Sep 03 07:18:14 2024] Server shutdown - exiting (300227)
[Tue Sep 03 07:18:15 2024] Checking if frontend started
INFO   : Frontend HTTP started with PID `318502'
[Tue Sep 03 07:18:15 2024] Housekeeping...
[Tue Sep 03 07:18:15 2024] Spawning daemons
[Tue Sep 03 07:18:15 2024] Starting socket servers
[Tue Sep 03 07:18:15 2024] Listening...
[Tue Sep 03 07:18:15 2024] apnscpd load time: 0.1674s
[Tue Sep 03 07:18:15 2024] Verifying license...
WARNING: Opcenter\Crypto\Letsencrypt::expiring(): Certificate for `/CN=snip' expired -321 days ago. Maximum lookbehind is 0 days ([letsencrypt] => lo$
[Tue Sep 03 07:18:15 2024] Purging CP pagespeed cache
[Tue Sep 03 07:18:16 2024] Cached Laravel configuration
[Tue Sep 03 07:18:16 2024] Updating browscap
[Tue Sep 03 07:18:16 2024] Rewriting AOF data
[Tue Sep 03 07:18:16 2024] Loading terminal...
[Tue Sep 03 07:18:16 2024] Spawning worker cron
[Tue Sep 03 07:18:16 2024] Spawning worker
[Tue Sep 03 07:18:16 2024] Initiating cron
Horizon started successfully.
[Tue Sep 03 07:18:18 2024] apnscpd restart. Shutting down job runner
5

Latest panel release is v3.2.44. You’re on code from March 2023.

Let’s proceed with getting things back to working order. Run upcp and let me know the errors.

6

error - Pastebin.com

7 
cd /usr/local/apnscp
git reset --hard v3.2.36
chown -R apnscp:apnscp .
upcp
8

error2 - Pastebin.com

9

libjson-c is provided by json-c package.

cat /etc/redhat-release

If you’re on Stream, you’ll need to update the repository to Vault:

See Failed to start ApisCP backend service - after trying to upgrade from older version. - #13 by msaladna

Otherwise what does dnf install -y json-c report?

10

CentOS Linux release 8.5.2111

after install

"[root@cpanel apnscp]# dnf install -y json-c
timescale_timescaledb 3.9 kB/s | 833 B 00:00
Package json-c-0.13.1-2.el8.x86_64 is already installed.
Dependencies resolved.
Nothing to do.
Complete!
"

11

Stream 8 went EOL May 31. Going forward, you’d need to perform an in-place migration to Rocky Linux or AlmaLinux.

cpcmd scope:set system.distro rocky should put you on Rocky otherwise you can manually perform the conversion. Once that’s done, json-c dependencies should be cleared permitting you to run outstanding migrations from the last 2 years.