Not recieving any emails (admin/updates etc)

Support
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1

Hello,
I recently installed ApisCP. I have not recieved any emails on the email address configured. i.e. emails about changes / updates / website created / app installed etc.

How would I go about troubleshooting this issue?

Any help is appreciated.
Cheers.

2

Mail will be sent to the address assigned to the account (siteinfo,email parameter). Mail to the appliance administrator is sent to whatever is set for that admin, (cpcmd common:get-email to get. cpcmd common:set-email user@domain to set).

You can fire off a test email using cpcmd misc:notify-installed xyz. Take a look at /var/log/maillog, that’ll provide further information as to deliverability. If the network has poor reputation, then relaying through a smart host would be necessary.

3

Thank you Matt!
That was a good starting point. I had to tinker around a bit, but I got it working.

I use ZeptoMail as SMTP relay. I referred to this article ZeptoMail SMTP relay in combination with the ApisCP docs.

ZeptoMail was rejecting the mail as the sender domain was the same as hostname (which was a sub domain of the domain I was using).

Additionally, is there any way we can find out all the setters & scopes available in ApisCP ?
I could not find all the scopes in the docs.

I could not find this had you not suggested it
cpcmd misc:notify-installed xyz

For e.g. I had to set the following in /etc/postfix/main.cf

smtp_header_checks
sender_canonical_classes
sender_canonical_maps

I would assume, the above can be set using cpcmd as well. Which would be the right way to do it.

Thank you again!

4

cpcmd scope:list. This mirrors what’s available in the UI under Configuration. Information per-scope is available through cpcmd scope:info.

cpcmd misc:l reports all commands available to specific role. cpcmd misc:i module:command will provide inline documentation.

It’s advisable to set postfix_custom_config to avoid these values being overwritten in the future. For sender_canonical_classes and sender_canonical_maps, be sure you’re appending rather than overwriting as these have special meaning with SRS.

You can verify the changes by running upcp -vsb mail/configure-postfix; the process should be idempotent if configured correctly.

5

Thank you again Matt!

I set everything in /root/apnscp-vars-runtime.yml.

postfix_custom_config:
 mtp_sasl_security_options: <val>
 header_size_limit: <val>
 smtp_header_checks: <val>

I am assuming the above syntax is correct.
There were no errors when I ran upcp -sb mail/configure-postfix.

I believe upcp -vsb.. “v” was a typo?

Thanks again for helping out.

Cheers.

6

-v is verbosity, scaled between -v to -vvv otherwise only changed items are reported.

mtp_sasl_security_options. You mean smtp_sasl_security_options.

7

-v is verbosity, scaled between -v to -vvv otherwise only changed items are reported

Ah, Thanks for clarifying that out.

mtp_sasl_security_options . You mean smtp_sasl_security_options .

Ironically, this was an typo :slight_smile:

Thank you again!