php pools missing / systemd also missing site sockets/services for php-fpm

Support
1

PHP Pools is missing from ApisCP, /apps/php-pools is a 404.
/home/virtual/sitexx/fst/etc/php-fpm.d/sites/domain.com.conf exists

~]# systemctl list-units --type=service | php-fpm
[14-Jun-2026 15:48:45] ALERT: [pool MAIN] user has not been defined
[14-Jun-2026 15:48:45] ERROR: failed to post process the configuration
[14-Jun-2026 15:48:45] ERROR: FPM initialization failed

~]# cpcmd misc:cp_version
revision: fdb599f1c8ea5f0eeca0bd93325406ef6cc61ef9
timestamp: 1781259757
ver_maj: 3
ver_min: 2
ver_patch: 48
ver_pre: 66-gfdb599f1c
dirty: false
debug: false

Have recently performed the following in attempt to resolve on my own.

EditDomain --reconfig --all --force
upcp -sb php/multiphp
upcp -sbf php/install
upcp -sbf

There are no errors because the services and sockets don’t exist.
So there’s nothing attempting to start and failing and PHP isn’t running in order to log to a file.
php -v works from CLI for any affected sites, but without php-fpm, all the sites show a 403 error.

What can I do to fix php-fpm and enable PHP Pools for the accounts?

2

PHP Pools displays if php:jailed is true for an account.

php:jailed returns true if php,enabled is set for the account and true or if unset, apache,jail is true.

In addition to those service values being true, [httpd] => use_fpm must also be true in config.ini

cpcmd scope:get cp.config httpd use_fpm
# Enable FPM usage
cpcmd scope:set cp.config httpd use_fpm true